Privacy Policy

Last updated: [24/06/2025]

At Unveiled Glam, we’re committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including bridal bookings, beauty consultations, masterclasses, and digital content.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR).

Who We Are

Unveiled Glam is a luxury bridal hair and makeup business based in the UK, offering in-person services and digital education.

Business Name: Unveiled Glam Limited
Email: bookings@unveiledglam.com
Address: 300 Queen Elizabeth Road, Nuneaton, Warwickshire CV10 9GS

Website: www.unveiledglam.com
We are the “data controller” of your personal information.

What Information We Collect

We may collect and process the following types of personal data:

Contact information – name, phone number, email, address
Wedding/event details – date, venue, number of people
Client consultation responses – skincare, makeup preferences, allergies
Booking and payment data – securely handled by third-party systems
Marketing preferences – if you opt in to emails or freebies
Course participation data – enrolment info, progress, downloads
Website usage data – IP address, browser, cookies, site interactions

How We Collect Your Data

We collect data when you:

Fill out a form on our website or booking system
Sign up for a freebie, newsletter, or waitlist
Make an inquiry or booking
Attend a consultation or receive services
Register for a masterclass or online course
Visit our website (via cookies and analytics tools)

Legal Basis for Processing Your Data

We process your data based on:

Consent – for marketing or lead magnets
Contractual necessity – to deliver booked services or courses
Legal obligation – for accounting, tax, or insurance
Legitimate interests – to improve your experience or follow up with leads

How We Use Your Data

We may use your data to:

Respond to enquiries and confirm bookings
Deliver hair, makeup, and beauty services
Manage consultations and service preferences
Send appointment reminders and follow-up messages
Provide access to your digital course or masterclass
Send post-course materials or replay links
Email updates or offers (only if you’ve opted in)
Improve our services and website

If You Enrol in a Masterclass or Online Course

When you register for any Unveiled Glam training, either via our website, Podia, Creative Freedom, or similar platforms, we may collect:

Your name, email, and contact details
Your payment details (processed securely by third-party providers)
Course login or account access information
Participation history (e.g. attendance, completion, feedback)

This information is used to:

Provide access to the course or replay
Send confirmation and follow-up materials
Communicate with you about updates or next steps
Issue certificates (where applicable)
Offer support and personalised learning

We may retain your participation records to improve future content and support our learners better.

Marketing Emails

We will only send you marketing emails if you give clear consent (e.g. ticking a box or opting in via a form). You can unsubscribe at any time by clicking the link in any email or by contacting us.

How Long We Keep Your Data

We keep data only as long as necessary:

Bridal clients & bookings – up to 7 years (for legal & insurance reasons)
Email subscribers – until you unsubscribe
Online course access – while your account remains active
General inquiries – up to 12 months unless you become a client

We review our records regularly and securely delete data when it’s no longer needed.

Who We Share Your Data With

We only share your personal data with:

Our trusted team – makeup artists, admin assistants
Booking & course platforms – e.g. Creative Freedom, Podia
Email marketing providers – e.g. Mailchimp or Flodesk
Payment processors – e.g. Stripe, PayPal (we never see full card details)

All third-party partners are GDPR-compliant and only process data on our behalf with appropriate safeguards in place.

Data Transfers Outside the UK or EU

If your data is transferred outside the UK or EU (for example, stored on international servers via our software providers), we ensure it’s protected by standard contractual clauses or similar safeguards, in line with legal requirements.

Your Rights

You have rights over your personal data, including:

The right to access a copy of your data
The right to correct inaccurate data
The right to have data erased
The right to restrict or object to processing
The right to withdraw consent at any time
The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email: bookings@unveiledglam.com

Our website uses cookies to improve user experience and track anonymous usage data. You can adjust your browser settings to block or delete cookies if preferred.

Data Security

We take data protection seriously. We use:

Encrypted platforms and password-protected tools
Secure third-party services for payments and storage
Limited access – only relevant team members can see your data

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be published on our website. We encourage you to check it regularly.

If you have any questions about how we handle your data, you can contact us directly:

Email: bookings@unveiledglam.com
Phone: 07562 661 361
Business Address: 300 Queen Elizabeth Road, Nuneaton , Warwickshire CV10 9GS